Backup & Recovery — N-able Cove

Backup & Recovery Products

Our Three Pillar methodology is delivered through a curated set of N-able Cove products — each addressing a specific layer of your organisation's data protection needs.

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Recover

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The Three Pillar Solution

OAS's Three Pillar Solution is a methodology — a structured approach to complete data protection that spans your documents, desktops, servers, and cloud applications.

The solution is implemented using N-able Cove products and is designed to be modular: start with the included foundation and upgrade as your needs grow.

Protect
Detect
Recover

Solution Overview

What's in the Box

Every Three Pillar engagement includes a Cove Document Backup licence as the foundation layer — ensuring your critical business documents are protected from day one.

Included — No Additional Cost

Cove Document Backup

Cove Document Backup provides continuous, cloud-based protection for your business-critical documents and files. It forms Pillar One of the Three Pillar methodology — the foundational protect layer — and is provisioned automatically as part of every OAS Backup & Recovery engagement.

Continuous cloud backup of documents and files
Automated, agentless deployment
Granular file and folder-level recovery
Immutable backup storage — ransomware resistant
Centralised management via Cove dashboard
Included in standard Three Pillar licence

Upgrade Options

Extend Your Coverage

Scale protection across your entire environment with three targeted upgrade licences — each adding a new layer of coverage on top of the included Cove Document Backup foundation.

Full Desktop Backup

Cove Workstation Protection

Upgrade 1

Extends protection beyond documents to cover the entire workstation — OS, applications, settings, and all user data — enabling rapid bare-metal recovery when a desktop fails or is compromised.

Full image-level backup of Windows workstations
Bare-metal and virtual machine recovery
Local and cloud recovery targets
Scheduled and on-demand backup jobs
Per-seat licensing — scale as headcount grows

Server Backup

Cove Server Protection

Upgrade 2

Delivers enterprise-grade protection for physical and virtual servers — covering critical workloads, databases, and system states with recovery time objectives (RTOs) measured in minutes, not hours.

Physical and virtual server image backup
Windows Server and Linux support
Application-aware backup (SQL, Exchange, AD)
Standby image for near-instant failover
Offsite cloud replication with AES-256 encryption

Microsoft 365 Backup

Cove M365 Protection

Upgrade 3

Microsoft's shared responsibility model does not include comprehensive backup. This upgrade fills that gap — protecting your Exchange Online, SharePoint, OneDrive, and Teams data against deletion, corruption, and ransomware.

Exchange Online mailbox backup and recovery
SharePoint and OneDrive data protection
Microsoft Teams channel and chat backup
Unlimited retention — no Microsoft 90-day cap
Per-user licensing aligned to M365 seat count

How It's Delivered

Delivered as a Managed Service by OAS

OAS doesn't just licence the software — we manage, monitor, and maintain your entire backup environment on your behalf, so your team can focus on the business.

All Data Stored in South Africa

Your backups never leave South African borders. Data is stored in local data centres, ensuring data residency compliance and eliminating cross-border transfer risk.

Data Sovereignty

Cyber Resilience Built In

Every backup is AES-256 encrypted in transit and at rest. Immutable storage architecture means ransomware cannot alter or delete your backup data — ever.

Encryption & Immutability

Your Portal, Full Control

Access your dedicated management portal at any time — view backup status, run reports, initiate restores, and monitor coverage across your entire environment.

Visibility & Reporting

Automated Recovery Testing

Backups are automatically tested on a scheduled basis. We verify that your data is actually recoverable — so when you need it, there are no surprises.

Peace of Mind

POPIA Requirements Met in Full

Our managed service is designed and operated in full alignment with the Protection of Personal Information Act — covering data storage, access controls, and retention policies.

POPIA Compliant

Whitepaper

Backup & Recovery Products

A technical overview written for the people who have to run it — what the platform does, where it fits and what it asks of your environment.

PDF · 200 KB

A conversation is a good start

Let’s find the right way forward.

From Citrix workspaces to managed IT and cybersecurity, start with the people who will look after your environment.

Talk with the team Get the whitepaper