Service desk
Report an incident
Experiencing an issue not shown here? Tell the service desk and we will respond against your SLA.
All systems operational
System status
Current operational status of OAS managed services and platforms.
One connected workspace
- Last reviewed 17 September 2026
- Affected clients are contacted directly during an incident
Service status
The platforms behind your managed service
Operational status of the platforms OAS uses to deliver managed services. Each entry is published and reviewed by hand, so treat it as a summary rather than a live feed.
- Operational
- Managed monitoring platform
N-able N-central monitoring, alerting and patch automation.
- Operational
- Client portal
Dashboards, reporting and service requests.
- Operational
- Email & collaboration
Hosted Microsoft 365 email, Teams and SharePoint services.
- Operational
- Backup services
Cove Data Protection backup jobs and recovery infrastructure.
How this page works
Static status, reviewed by the service desk
This page is static content maintained by the OAS service desk, last reviewed on 17 September 2026. It is not connected to a monitoring feed and does not update in real time, so it will not reflect an incident in the minutes after it starts. A live status history is on its way. Until then, the entries above reflect the operational state of each service as at the review date, and affected clients are always contacted directly during an incident.
During an incident
What to do if something is not working
Our commitment
Expect direct contact
When a shared platform is affected, we contact the clients involved directly rather than waiting for them to find this page.